Refunds

1. If you have purchased items from booie.com we do not offer a refund if you have changed your mind, however you can cancel or amend your order within 90 minutes (within business hours AEST/ AEDT) of placing your order. You can do this via contacting us on info@booie.com.

2. We offer a 30 day return (from the day of purchasing) if the product is faulty. If your item is faulty please email info@booie.com with pictures and a description of the fault including a copy of your receipt and our customer service team will assess your enquiry and send a replacement item if required.

3. We do not exchange colours for change of mind. Returns for refund will only be accepted if the product is faulty, received in error or differs dramatically from the description supplied by BOOIE Beauty.

4. If your product is deemed faulty, you will not be required to return the product. If the goods are deemed faulty, we will replace or refund the product free of additional freight charges.

5. If you are granted a refund we will refund the price paid by you for the goods (exclusive of the initial delivery charge) within thirty (30) days of receiving your original notification that you would like a refund.

6. Refunds will only be made to the original credit/debit card used for purchase.

7. There will be no credit given on order price difference, due to price drops or promotions. Promotional codes cannot be applied after an order has been placed.